How do I place an order?
Browse any product page and tap "Order on WhatsApp". This opens a prefilled chat with the exact product name and £ price — just add your UK postcode and our team will confirm stock, delivery schedule, and payment details.
Do you deliver large sheds, log cabins, and patio sets?
Yes. Bulky garden items are our speciality. We ship via UK pallet and two-person carriers equipped to handle heavy sheds, cabins, multi-piece aluminium sofa suites, and ride-on mowers.
Where in the UK do you deliver?
UK mainland is covered as standard. Scottish Highlands, islands, and some remote postcodes may carry a carrier surcharge or slightly longer timescale — send us your postcode on WhatsApp and we'll confirm upfront before you pay.
Do sheds and log cabins require a prepared base?
Yes. Timber sheds, potting sheds, greenhouses, and HDPE storage buildings must be installed onto a firm, flat, and level foundation such as a concrete pad, paved slabs, or a properly supported timber frame.
Are your timber sheds pressure treated?
Our 15mm pressure-treated shed range is manufactured from 15mm fully pressure-treated slow-grown spruce (walls, roof, and floor) and carries a 10-year guarantee against rot and insect infestation.
How do I pay for an order?
Once we confirm stock and your delivery window on WhatsApp (or email via [email protected]), we send a secure invoice / payment link for bank transfer or card payment.
What is your returns and damage policy?
Unused items in original packaging can be returned within 14 days of delivery (contact us first to arrange collection on bulky goods). If anything arrives damaged, send photos within 48 hours and we'll arrange a replacement or refund.
Can I request a custom size or another product model?
Yes — message us on WhatsApp or email [email protected] with the dimensions or product you're looking for and we'll check availability with our UK suppliers.
Still have a question?
Chat with our UK team on WhatsApp or email [email protected].